Student Welfare
Steps taken by MAGES for the student welfare and fee protection include the following:
Airport transfer facility
For overseas study trips and intake into affiliated degree programmes
- Campus Orientation
- Briefing about the Institution and its various policies
- Briefing about Singapore infrastructure
- Providing Hands-on experience to the international students by facilitating a city tour for them under the guidance of a trained supervisor
- Disseminate and reiterate important course information and other information
- Inform students of their rights (this shall include internal and external grievance and dispute resolution procedures, fee protection scheme, reference to CPE’s official website etc.)
- Inform students of course deferment/extension criteria and procedures, suspension and expulsion conditions; and
- Give details of the organization awarding the certificate (if and when applicable).
Library Facilities and Study Areas
In order to give the students a motivating environment and help them get a holistic learning experience MAGES Institute of Excellence would be providing library facilities and Study Areas to support our students’ learning process. MAGES Institute of Excellence would provide online e-journals database access to the students for research and project work.
- Wireless Internet Connection
MAGES Institute of Excellence would provide Wireless Internet facility to the students for research and project work.
The Institution would be giving bursary awards and scholarships to the deserving students in order to encourage them to go further and perform better, thus upholding the Core Values of MAGES Institute of Excellence.
The Institution would be conducting Language Programmes and extra classes (outside the normal study hours where applicable) for students who require coaching in English Language and Maths, as these subjects form the foundation of the various courses to be taught.
MAGES Institute of Excellence would provide Students with access to computers for use in practicals and training.
In a medical emergency, MAGES may authorize a qualified medical examination or emergency treatment for you, as may be necessary. The School will contact student’s parents or legal guardian to obtain further authorization when time and situation permits.
- Student Welfare Processes in place include:
Field Trips, Sports and Events
This will expose students to the multicultural and creative aspects of studying in Singapore while providing a variety of experiences for the students. Active students can also opt to participate in competitions and sports events to enhance their physical well-being.
- Counselling and Pastoral Care services
Internal counsellors and appointed healthcare professionals will be engaged to assist students who are facing difficulties or requires support. Our Counsellors will ensure that students are coping well during their stay and have easy access to a person they can speak to for advice.
- Health Promotion Programmes
MAGES Institute of Excellence would organize Health Promotion Programmes for the students as and when required.
Students can opt to join in our scheduled industry visits and gain valuable advice from industry mentors. Optional Electives will also give students an all-rounded education and give strategies to excel in studies and career developments.
MAGES provides a comprehensive framework for students to provide feedbacks to the management. Students can email to our Management direct through our website, arrange for sharing sessions, give their inputs to the Academic Director and also contact CPE for resolutions to complaints.
Medical Insurance
MAGES Institute of Excellence will fulfil the medical insurance requirements for all their existing and new full-time students who are enrolled in any course.
MAGES-appointed medical insurance provider: American International Assurance Company, Limited
Group Policy No.: 70675. Minimum features/coverage for our medical insurance:
- Annual limit not less than S$20,000.00 per student;
- At least B2 ward (in government and restructured hospitals); and
- 24 hours coverage in Singapore and overseas (if student is involved in school-related activities.
The Fee Protection Scheme (FPS) serves to protect students’ fees in the event a private education institution is unable to continue operating due to insolvency, and/or regulatory closure. The Fee Protection Scheme also protects students if the private education institution fails to pay penalties or return fees to the students arising from judgment made against it by the Singapore courts
MAGES Institute of Excellence has adopted the Escrow Scheme of fee protection from Hongkong and Shanghai Banking Corporation (HSBC)
Escrow Account Name: Mages Institute of Excellence Pte Ltd –FPS Escrow Account
Escrow Account Number: 152-614939-002 |